About Us & FAQs
Who Are We?
With years of experience and a deep understanding of pet behavior, we recognize the significance of proper hydration in maintaining a healthy and happy pet. That's why we have carefully curated a collection of innovative and stylish water fountains and food dispensers that cater specifically to the needs and preferences of your pets.
At DispoPet Fountains and Food Dispensers, we are passionate about providing a refreshing and enjoyable experience for your beloved pets. Our mission is to enhance the well-being of your furry friends by offering a diverse range of top-quality water fountains, food bowls and dispensers designed exclusively for pets.
FAQs
How long will it take to receive my order?
Usually it is within 30 days but please note that some international orders takes up to 60 days to get to you
What is your refund policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at dispopet.sro@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dispopet.sro@gmail.com
How do i maintain my DispoPet?
Our products are very reliable and need no big maintenance except for cleaning it once a while.
How can i assemble my DispoPet
You can find a whole guide on how to assembly your DispoPet in product description and pictures section